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Privacy Policy

This privacy policy sets out how Setgo Limited uses and protects any information you give us when you use this website and our games.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page on occasion to ensure that you are happy with any changes. This policy is effective from December 1st 2010.

1. Why We Collect Private Data

As a natural consequence of providing you with our services, we will directly or indirectly collect information on you in order to personalise and improve the service. This data is aggregated so that we can, for example, find out where the majority of our players are located, what proportion are male or female or what their average age is.

2. Collected Information

In order to access the website and play the games provided, we collect the following personal data from you:

  • Demographic information such as your name, date of birth, gender and your contact details including your country of residence and any email address(es) that you provide. In addition we also record information such as high scores, game session duration or the number of game invites that you send.
  • We also collect data regarding your visit(s) to our website and any resources used. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.
  • Any forms you fill out on our site, such as registering for information or when you complete a purchase, allows us to collect data.
  • If for any reason you communicate with one of our staff or site we may collect information.

3. Cookie Usage

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Any information collected via cookies will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.

Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. For more information on how to do this, please visit www.aboutcookies.org. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.

Our advertisers may download cookies to which we have no control. If used, these cookies are downloaded by clicking on an advertisement found on our website.

4. Our Use Of Your Information

Information stored or collected regarding you helps us improve and offer services you need. The following list shows how we might use your data:

    • Any request you make of our site or staff allows us to use information you provided us with, relating to the products or services we have. We may also send information on products or services you may be interested in, as long as consent has been received.
    • Contract Commitments: To meet any Commitment we make to you.
    • Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.
    • If you are an existing customer, you may be contacted regarding products and services related to any previous purchase you made on our site.
    • We may use data or allow third parties to use information that is not related to goods or services you may be interested in. We or third parties contact you only if consent has been provided by you at any time, based on information we have collected.
    • Any new customer can be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to.
    • Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will exclude your details from any future mailings or new third party communications.

If you no longer wish to receive promotional communications from us you may opt-out of receiving them by following the instructions in each email communication or by contacting us.

5. Personal Data Storage

Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

Information we are holding will be stored on secure servers. Transaction data is encrypted for your safety.

We cannot guarantee full protection and security data, only that we take all reasonable action to protect information you sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

6. Information Disclosure

At times we may disclose personal information to persons in our group. This can include subsidiaries, holding companies, or any other subsidiaries involved in your business, if applicable.

Third Party disclosure may occur for the following reasons:

  • We may share your information in the event that we are selling any or all of our business to a third party.
  • We may disclose information about you and your visits to our sites at any time when we are legally required to.
  • We may disclose information in order to prevent fraud and help in fraud protection to reduce credit risk.

7. Third Party Links

Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. As we have no control over them and our liability covers us only on our site, we do not accept liability for third party links.

  • Facebook is a platform that our games run on. You can find their privacy policy here.
  • Adknowledge is the payment service provider who handles transactions, advertising and offers in www.castawaysgame.com. You can find their privacy policy here.
  • We use Applifier to cross-promote our games across a range of other titles. You can find their privacy policy here.

8. Information Accessibility

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact privacy [at] setgogames [dot] com.

9. Contacting Us

Please feel free to contact privacy [at] setgogames [dot] com with queries, requests or comments you may have about our policy.